Frequently Asked Questions
What is Repella?
Repella is a convenient pest-repellent product designed to help discourage unwanted pests from selected areas around your home, garage, shed, caravan and outdoor spaces.
It is designed to be simple to use, with no complicated installation or electrical setup required.
How do I use Repella?
Simply place the Repella tablets in suitable areas where pests are commonly seen, travel or may enter.
For best results, follow the usage instructions provided with your product and use the recommended number of tablets for the area you want to cover.
Where can I place Repella?
Depending on the product directions, Repella may be suitable for areas such as:
- Garages
- Sheds
- Storage areas
- Patios
- Caravans
- Selected entry points
- Covered outdoor spaces
- Other suitable areas around the property
Always follow the instructions supplied with the product.
How does Repella work?
Repella uses an aromatic formulation designed to release a strong scent into the surrounding area.
The purpose is to help make treated areas less attractive to unwanted pests and encourage them to stay away.
How long does each tablet last?
The lifespan of each tablet can vary depending on factors such as placement, temperature, airflow, moisture and environmental conditions.
Please refer to the instructions on your Repella packaging for the recommended replacement period.
How many Repella tablets do I need?
The number required depends on the size of the area and where the tablets are being placed.
Larger spaces or areas with multiple entry points may require more than one tablet.
Follow the recommended coverage instructions supplied with your order for the best results.
Can I use Repella outdoors?
Repella may be used in suitable outdoor or semi-outdoor locations according to the product directions.
For best performance, avoid placing tablets in areas where they may be exposed to excessive rain, standing water or conditions that could cause them to deteriorate faster.
Can I use Repella in my garage or shed?
Yes, garages, sheds and storage areas are among the types of spaces where Repella may be useful when used according to the product instructions.
Does Repella require electricity or batteries?
No.
Repella does not require electricity, batteries or complicated equipment.
Simply position the tablets according to the directions provided.
Is Repella a trap?
No. Repella is designed as a repellent product rather than a physical trapping system.
Does Repella kill pests?
Repella is designed to help repel or discourage unwanted pests rather than being presented as a pest-killing product.
When should I replace my Repella tablets?
Replace the tablets according to the recommended usage period shown on the packaging or product instructions.
Environmental conditions can affect how quickly the aromatic ingredients are released.
What if I have a serious pest problem?
Repella is designed as a convenient pest-repellent solution for suitable household and property areas.
If you are dealing with a serious infestation, dangerous pest activity or an ongoing problem, you may also need advice from a qualified pest-management professional.
Do you deliver across Australia?
Yes, Repella orders can be delivered to eligible addresses across Australia.
Delivery times may vary depending on your location.
Please see our Shipping & Delivery page for further information.
How long will my order take to arrive?
Processing and delivery times depend on your location and the shipping service used.
Once your order has been processed, you will receive the relevant shipping information by email where available.
For full details, please visit our Shipping & Delivery page.
Can I return my order?
Yes, returns may be accepted in accordance with our Returns & Refunds policy and your rights under Australian Consumer Law.
Please review our Returns & Refunds page for eligibility, conditions and instructions.
What should I do if my order arrives damaged or incorrect?
Please contact our customer support team as soon as possible with your order details and, where possible, photos showing the issue.
We will review the situation and help arrange an appropriate solution.
How can I contact Repella?
If you have a question about your order or our products, please visit our Contact Us page.
Our customer support team will be happy to assist you.
Still Have Questions?
We’re here to help.
Visit our Contact Us page and send us a message, and our team will get back to you as soon as possible.